《AXA 安盛呈獻 My Love Andy Lau World Tour - Hong Kong 2018》
《 演唱會退票退款辦理方案---特別通告》
《AXA 安盛呈獻 My Love Andy Lau World Tour - Hong Kong 2018》
《 演唱會退票退款辦理方案---特別通告》
主辦機構「映藝文化娛樂有限公司」感謝大家的包容與耐心等候。早前接獲康樂及文化事務署書面通知,2019年12月香港體育館場地租用申請不獲接納,故未能安排補場演出。對此,主辦機構再次向受影響之觀眾深表歉意。現公布退票退款方案。
主辦機構取消了共七場(2018年12月28日至2019年1月3日)「劉德華2018香港演唱會」。由於受影響人數眾多,為了方便持票人士辦理退票退款和減省排隊時間,主辦機構現提供兩階段退票退款方案,詳情如下:
📌1. 第一階段《郵寄辦理》
持票人士即日起可於演唱會官方網站 http://concert.andylau.com/form 下載「演唱會退票退款-郵寄辦理表格」及瀏覽相關之條款,然後將 (i) 已填妥及簽名之郵寄辦理表格及 (ii) 完整有效之門票正本 (註1)寄回主辦機構處理。
郵寄期限:
由2019年2月1日起至2019年4月15日止 (以郵戳日期為準),逾期郵件恕不受理。
退款安排:
退款將於2019年5月31日或之前退回成功辦理退款的持票人士於表格上填寫之用以購票的信用卡戶口或指定的香港本地銀行有效港幣儲蓄或支票戶口。
郵資補貼:
主辦機構將支付每位成功辦理退款的持票人士郵資補貼(不論任何地區和退票數量)一律一次性HK$35元正。無論任何購票方式,郵資補貼將存入持票人士指定的香港本地銀行有效港幣儲蓄或支票戶口。
📌2. 第二階段《現場辦理》
現場辦理日期 : 2019年5月17-19日 及2019年5月24 - 26日(星期五、六、日)
現場辦理時間 : 早上10時 – 下午6時
現場辦理地點 : 香港紅磡暢運道九號,香港體育館「租用人售票處」
持票人士請攜同 (i) 已填妥之現場辦理表格(或可於現場即時填寫) 、 (ii) 完整有效之門票正本 (註1) 及 (iii) 填報於辦理表格第一部分所用的身份證明文件正本,前往現場地點辦理退票退款手續。
有關「演唱會退票退款-現場辦理表格」下載及相關條款,請瀏覽演唱會官方網站 http://concert.andylau.com/form
※ [請注意] ※
1. 依照城市售票網(Urbtix)的購票條款及細則,票款只會退回予持有已取消演唱會門票的持票人士。
2. 退款按門票票面值金額以港幣計算 (所以不包括門票票面值為HK$ 0.0的公關門票),所有在購票時繳付之手續費/行政費/郵費皆不設退款 。
3. 主辦機構將對所有退回之門票進行驗票,每張門票會由專門指派的驗票員辨別真假;若發現假票,將即時報警處理。倘門票上的資料被刪去或經過塗改,又或門票遭損毀、污損或變得殘缺不全,主辦機構有拒絕辦理退款之決定權。
4. 經「華仔天地」購票之持票人士,將由「華仔天地」辦理退票退款,請登入 www.awc618.com 瀏覽詳情。
5. 經「亞洲萬里通」兌換門票之持票人士,如選擇退票退回里數,請登入 https://www.asiamiles.com/…/20181231_andy-lau-concert-ticke… 瀏覽詳情。
6. 建議退票退款持票人士保存已填妥及簽署之辦理表格和退回之門票 (正反面)拍照檔及郵寄存根 (如選擇郵寄)以作日後查詢之用。
7. 如有任何爭議,主辦機構保留最終決定權。
[註解]:
註1 : 2018年12月28日門票[無需票根] ; 2018年12月29日至2019年1月3日必須為完整門票[連票根],影印本、列印版或照片恕不接受。
如有查詢,請於2019年2月1日起於辦公時間( 星期一至五,早上10時至下午6時,公眾假期除外),致電以下熱線或 電郵至 refund@focusentertainment.cc 。
查詢熱線:
852-2361 6929
852-2361 6708
852-2751 9118
任何更新消息,將在以下官方社交平台公布:
映藝文化娛樂:
Facebook:https://www.facebook.com/focusentertainmentltd
Instagram:https://www.instagram.com/focusentertainmentltd
微博:https://www.weibo.com/6107633959
My Love演唱會社交平台
Facebook:https://www.facebook.com/MyLoveAndyLauWorldTour
Instagram: https://www.instagram.com/myloveandylauworldtour
微博:https://www.weibo.com/6598879485
此致
映藝文化娛樂有限公司
2019年1月31日
AXA presents My Love Andy Lau World Tour- Hong Kong 2018
The Concert Organizer, Focus Entertainment Limited, would like to thank everyone for their patience and understanding. Earlier, we had received written notification from the Leisure and Cultural Services Department that our booking application for the Hong Kong Coliseum for December 2019 had not been accepted, and therefore will not be able to reschedule the cancelled shows. For this, we would again like to express our deepest apologies to the affected audiences and will now announce the refund arrangements.
A total of seven shows (from 28th December 2018 to 3rd January 2019) of the “Andy Lau Hong Kong Concert 2018” were cancelled. As many people have been affected, in order to facilitate the refunds process for the affected ticket holders and to minimise the need to line up, we have arranged for two options to obtain refunds, the details of which are as follows:
📌1. Phase One: Refunds Processed by Post
From now on, ticket holders who wish to process their refunds by post can download the “Concert Refund Request Form – by Post” and view the terms and conditions at the official concert website http://concert.andylau.com/form. Ticket holders should send (i) their completed and signed Refund Request Form and (ii) their complete original valid ticket(s) (Note 1) to the Concert Organizer for processing.
Period for refund by post:
1st February 2019 to 15th April 2019. Requests received after the postmark deadline of 15th April 2019 will not be accepted.
Refund arrangement:
All successful refunds will be credited directly to the ticket holders’ designated valid original payment credit card or Hong Kong dollar savings or current bank account registered with a Hong Kong licensed bank on or before 31st May 2019.
Postage subsidy:
The Concert Organizer will subsidize postage for each ticket holder’s successful refund request at a standard rate of HK$35 (on a one off basis, regardless of territory and number of tickets per request form). Regardless of the purchase platform, the subsidized postage will be credited to a valid Hong Kong dollar savings or current bank account registered with a Hong Kong licensed bank.
📌2. Phase Two: On-site Cash Refund
Dates: 17th - 19th May 2019 and 24th - 26th May 2019 (Friday, Saturday and Sunday)
Time: From 10:00am to 6:00pm
Location: “Hirer’s Box Office” at the Hong Kong Coliseum (9 Cheong Wan Road, Hung Hom, Kowloon, Hong Kong)
Ticket holders should bring (i) their completed and signed “Concert Refund Request Form – On-site” (or fill in and sign the form available on-site); (ii) their complete original valid ticket(s) (Note 1), and (iii) their original identity document used to fill in Part 1: Personal Details of the form, to the location specified above to process their refund.
To download the “Concert Refund Request Form – On-site” and to view the terms and conditions of on-site cash refunds, please visit the official concert website at http://concert.andylau.com/form.
※ Please Note ※
1. In accordance with the terms and conditions of sale of URBTIX, a refund will only be made to those ticket holders of the cancelled concerts.
2. Only the face value of the ticket(s) in Hong Kong Dollars will be refunded (hence complimentary tickets, i.e. tickets with a face value of HK$0.0 printed on the ticket, will not receive a refund). Administrative, handling and postage fees paid during purchase will not be refunded.
3. The Concert Organizer will examine the authenticity of all returned tickets. Any counterfeit tickets will be reported to the police immediately. The Concert Organizer reserves the right to refuse any refund request if the information on the ticket has been erased or altered, or if the ticket is damaged, defaced or incomplete.
4. Refund for tickets purchased through Andy World Club will be processed by Andy World Club. Please go to www.awc618.com for relevant details.
5. For ticket holders who redeemed ticket(s) through Asia Miles and wish to be refunded their mileage points, please go to https://www.asiamiles.com/…/20181231_andy-lau-concert-ticke… for details.
6. Ticket holders who have submitted refund requests are advised to take and retain a photo of their completed and signed Refund Request Form(s), their original valid ticket(s) (both front and back) and mailing receipt (if by post) for record and future reference.
7. In case of any dispute, the Concert Organizer reserves the right of final decision.
Remarks:
Note 1: 28th December 2018 tickets - without stubs; 29th December 2018 to 3rd January 2019 tickets - with stubs intact. Photocopies, prints or photographs of the tickets will not be accepted.
For any inquiries, please call the following enquiry hotlines during office hours from 10am to 6pm, Monday to Friday (except public holidays) or email refund@focusentertainment.cc.
Enquiry Hotlines:
852-2361 6929
852-2361 6708
852-2751 9118
Further updates will be posted on the following official social media platforms:
Focus Entertainment Limited:
Facebook : https://www.facebook.com/focusentertainmentltd
Instagram:https://www.instagram.com/focusentertainmentltd
Weibo:https://www.weibo.com/6107633959
My Love Andy Lau World Tour relevant social media:
Facebook : https://www.facebook.com/MyLoveAndyLauWorldTour
Instagram : https://www.instagram.com/myloveandylauworldtour
Weibo : https://www.weibo.com/6598879485
Focus Entertainment Limited
31 January 2019
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An extra show added on 28th January! I just want one ticket! Please please please! 😚
JACKY CHEUNG EXTRA SHOW CONFIRMED ON 28 JAN
We at Star Planet would like to thank you for your constant and undivided support. We are pleased to announce that another show will be added on Sunday, 28 January 2018.
Tickets will be sold online via www.myticket.asia which is the official ticketing provider of the Axiata Arena:
(a) CITI CARDMEMBERS PRIVILEGE ONLINE BOOKING will start on 10 November with each member entitles to buy 2 tickets. Tickets will be sold at normal price, starting from 11a.m. and ending at 11p.m. or when 2,000 units/tickets are sold out, whichever comes first. Terms apply.
(b) PUBLIC SALE will start on 13 November from 11a.m. via ONLINE purchase only. Tickets will be sold at normal price and each transaction will limit to 4 tickets. Terms apply.
We must also warn fans to beware of ticketing scam and take note that no ticket has been issued so far for the additional concert date. For ticket fraud prevention and security, a new ticket design will be used for 28 Jan show to fight against counterfeit or bogus tickets.
As you may already be aware, the recent ticket sales of the initial concert dates for Jacky Cheung’s A Classic Tour 2018” in Malaysia was an overwhelming surprise.
We express sincere regret on any inconvenience some might have encountered during the recent ticket sale and we have taken note on some of the challenges faced by many who were unable to obtain tickets. We are taking steps to ensure a positive experience at the next ticket sales for the additional concert date.
We would also like to take this opportunity to remind all fans to ensure that you obtain your tickets only from the authorised and official source, and not to resort to buying tickets from scalpers or resale sites. Any such tickets, if found, will be refused admission without any refund or compensation.
In the meantime, we thank you for your patience and kind understanding over the circumstances involved as we strive to deliver a positive and entertaining experience to all our concert goers. Thank you.
歌神張學友吉隆坡站演唱會,1月28日加開一場!
[友迷] 引頸長盼的歌神張學友《A CLASSIC TOUR學友-經典》吉隆坡站演唱會消息一出便成為全城熱門話題。門票首賣會上個月21日在吉隆坡桂和廣場舉行,大量人潮湧現,導致原訂當天下午6時開放的在線購票被迫延遲。許多粉絲紛紛撥電,上網詢問,幾乎癱瘓主辦單位電話和網路線。對於造成歌迷不便,主辦單位也深感抱歉與遺憾。
而敲定明年1月26及27日,在吉隆坡武吉加里爾Axiata Arena舉行的兩場門票,也在首賣會之後,宣布門票搶空,讓許多粉絲向隅。 為了不讓粉絲失望,更不讓黃牛票非法肆虐,主辦單位與相關單位作出一番協調後,今天正式宣布,將在1月28日,追加一場演出。
Citibank信用卡用戶可以在11月10日,早上11時開始,透過網購優先購票,優惠只限2000張門票,每用戶可以購買最多2張門票,先購先得至2000張門票售完為止,門票以原價發售。
而大眾粉絲們,可以在11月13日,早上11點開始,一律以網上購票的方式購票,而網購將限制每交易最多4張門票。
以上網購可透過Axiata Arena所授權的票務代理Myticket的官方網www.myticket.asia 購票,並以原價計算。
為了避免不法之徒趁機製造假門票在網上出售,加場演唱會門票將以全新門票設計出售。主辦單位也聲明,一旦發現黃牛票,一律被拒入場,也呼籲粉絲務必透過官方或授權管道購票。希望這次所做的銷售整合,能夠讓粉絲滿意,尚祈這之前在購票過程中遭到不便的粉絲們能夠見諒與支持。
主辦單位也表示,這次的歌神演唱會已經籌劃超過一年之久,製作費耗資龐大,衷心要帶給粉絲們一場精彩的音樂饗宴。任何在網上流傳的“內部炒票”等的質疑,並不屬實,請粉絲不要掉入網絡黑特所純心設計的情緒圈套當中。
最後,感謝您的耐心及給予的支持。謝謝。
#onemusic #FnNfunMalaysia #starplanet #JackyCheungKL2018 #MME #mymajorevents #MMExJACKYCHEUNGKL2018
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加场了!加场了!
还没有买到票的朋友,这次要更加把劲!
记得守着MELODY FM,给你最新的消息。
JACKY CHEUNG EXTRA SHOW CONFIRMED ON 28 JAN
We at Star Planet would like to thank you for your constant and undivided support. We are pleased to announce that another show will be added on Sunday, 28 January 2018.
Tickets will be sold online via www.myticket.asia which is the official ticketing provider of the Axiata Arena:
(a) CITI CARDMEMBERS PRIVILEGE ONLINE BOOKING will start on 10 November with each member entitles to buy 2 tickets. Tickets will be sold at normal price, starting from 11a.m. and ending at 11p.m. or when 2,000 units/tickets are sold out, whichever comes first. Terms apply.
(b) PUBLIC SALE will start on 13 November from 11a.m. via ONLINE purchase only. Tickets will be sold at normal price and each transaction will limit to 4 tickets. Terms apply.
We must also warn fans to beware of ticketing scam and take note that no ticket has been issued so far for the additional concert date. For ticket fraud prevention and security, a new ticket design will be used for 28 Jan show to fight against counterfeit or bogus tickets.
As you may already be aware, the recent ticket sales of the initial concert dates for Jacky Cheung’s A Classic Tour 2018” in Malaysia was an overwhelming surprise.
We express sincere regret on any inconvenience some might have encountered during the recent ticket sale and we have taken note on some of the challenges faced by many who were unable to obtain tickets. We are taking steps to ensure a positive experience at the next ticket sales for the additional concert date.
We would also like to take this opportunity to remind all fans to ensure that you obtain your tickets only from the authorised and official source, and not to resort to buying tickets from scalpers or resale sites. Any such tickets, if found, will be refused admission without any refund or compensation.
In the meantime, we thank you for your patience and kind understanding over the circumstances involved as we strive to deliver a positive and entertaining experience to all our concert goers. Thank you.
歌神張學友吉隆坡站演唱會,1月28日加開一場!
[友迷] 引頸長盼的歌神張學友《A CLASSIC TOUR學友-經典》吉隆坡站演唱會消息一出便成為全城熱門話題。門票首賣會上個月21日在吉隆坡桂和廣場舉行,大量人潮湧現,導致原訂當天下午6時開放的在線購票被迫延遲。許多粉絲紛紛撥電,上網詢問,幾乎癱瘓主辦單位電話和網路線。對於造成歌迷不便,主辦單位也深感抱歉與遺憾。
而敲定明年1月26及27日,在吉隆坡武吉加里爾Axiata Arena舉行的兩場門票,也在首賣會之後,宣布門票搶空,讓許多粉絲向隅。 為了不讓粉絲失望,更不讓黃牛票非法肆虐,主辦單位與相關單位作出一番協調後,今天正式宣布,將在1月28日,追加一場演出。
Citibank信用卡用戶可以在11月10日,早上11時開始,透過網購優先購票,優惠只限2000張門票,每用戶可以購買最多2張門票,先購先得至2000張門票售完為止,門票以原價發售。
而大眾粉絲們,可以在11月13日,早上11點開始,一律以網上購票的方式購票,而網購將限制每交易最多4張門票。
以上網購可透過Axiata Arena所授權的票務代理Myticket的官方網www.myticket.asia 購票,並以原價計算。
為了避免不法之徒趁機製造假門票在網上出售,加場演唱會門票將以全新門票設計出售。主辦單位也聲明,一旦發現黃牛票,一律被拒入場,也呼籲粉絲務必透過官方或授權管道購票。希望這次所做的銷售整合,能夠讓粉絲滿意,尚祈這之前在購票過程中遭到不便的粉絲們能夠見諒與支持。
主辦單位也表示,這次的歌神演唱會已經籌劃超過一年之久,製作費耗資龐大,衷心要帶給粉絲們一場精彩的音樂饗宴。任何在網上流傳的“內部炒票”等的質疑,並不屬實,請粉絲不要掉入網絡黑特所純心設計的情緒圈套當中。
最後,感謝您的耐心及給予的支持。謝謝。
#onemusic #FnNfunMalaysia #starplanet #JackyCheungKL2018 #MME #mymajorevents #MMExJACKYCHEUNGKL2018
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我現在在國外民宿上班完全可以懂你的感覺因為我們也超討厭接Booking訂單有時候卡片不能刷 ... 我的信用卡A遭拒,我必須在24小時內提供有效信用卡,否則訂單會被取消, ... <看更多>
booking信用卡遭拒 在 信用卡遭拒訂房被取消- 看板Japan_Travel - 批踢踢實業坊 的推薦與評價
三個月前用booking.com在心齋橋獅子石訂了9/9-9/14五個晚上的房間
現在人在京都
還剩3天
就在昨天晚上
打開信箱
看到一封一天前告知信用卡遭拒
訂房即將於24小時取消的信
昨天入住京都的飯店也是刷同一張卡沒有問題
所以我猜唯一的可能是該飯店不收美國運通卡
還打國際電話去傳說中24小時的客服都沒人接
明明三個月前就訂房了
怎麼可能三個月前沒確認就讓我訂房
然後又為什麼四天前要試刷我的卡
(或是才突然發現他們不收美國運通卡==)
..........................................
莫名奇妙的在四天前取消我房間真的合適嗎==
沒有智慧型手機
沒有申請網路
出國旅遊的時候沒有每天收信
沒有第二張信用卡
都活該在入住的時候發現被取消然後流落街頭?!
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※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 153.142.48.77
※ 文章網址: https://www.ptt.cc/bbs/Japan_Travel/M.1441490956.A.47E.html
※ 編輯: wangyacheng (153.142.48.77), 09/06/2015 06:10:05
※ 編輯: wangyacheng (153.142.48.77), 09/06/2015 06:10:54
額度也沒爆
現在又收到說取消訂房
※ 編輯: wangyacheng (210.139.20.19), 09/06/2015 08:26:20
... <看更多>